Privacy Policy
Freex Ltd. (hereinafter referred to as "we" or "the Company") establishes this Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of users' personal information in the services provided on this website (hereinafter referred to as "the Services").
Article 1 (Personal Information)
"Personal Information" refers to "personal information" as defined in the Act on the Protection of Personal Information, and means information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other descriptions contained in such information, as well as data relating to appearance, fingerprints, voiceprints, and insurer numbers on health insurance cards that can identify a specific individual from such information alone (personal identification information).
Article 2 (Methods of Collecting Personal Information)
We may ask users for personal information such as name, date of birth, address, telephone number, and email address when registering for our services. We may also collect transaction records and payment-related information containing users' personal information made between users and our partners (including information providers, advertisers, ad distributors, etc., hereinafter referred to as "Partners") from such Partners.
Article 3 (Purposes of Collecting and Using Personal Information)
The purposes for which we collect and use personal information are as follows: 1. To provide and operate our services 2. To respond to inquiries from users (including identity verification) 3. To send emails regarding new features, updates, campaigns, and other services provided by us for services currently used by users 4. To contact users as necessary for maintenance, important notices, etc. 5. To identify users who violate our terms of service or who attempt to use our services for fraudulent or improper purposes, and to refuse their use 6. To allow users to view, modify, or delete their own registration information and to view their usage status 7. To charge users for paid services 8. For purposes incidental to the above purposes
Article 4 (Changes to Purposes of Use)
We will only change the purposes of use of personal information when the change is reasonably deemed to be related to the purposes before the change. When the purposes of use are changed, we will notify users of the changed purposes or announce them on this website by the method prescribed by us.
Article 5 (Provision of Personal Information to Third Parties)
We will not provide personal information to third parties without obtaining the prior consent of the user, except in the following cases. However, this excludes cases permitted by the Act on the Protection of Personal Information and other laws and regulations. 1. When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the individual 2. When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual 3. When it is necessary to cooperate with a national institution, local government, or a person entrusted by them in executing affairs prescribed by laws and regulations, and obtaining the consent of the individual may impede the execution of such affairs 4. When the following matters have been notified or announced in advance, and we have filed a notification with the Personal Information Protection Commission
Article 6 (Disclosure of Personal Information)
When requested by an individual to disclose their personal information, we will disclose it to the individual without delay. However, if the disclosure falls under any of the following, we may not disclose all or part of the information, and if we decide not to disclose, we will notify the individual of this without delay. Please note that a fee of 1,000 yen per case will be charged for the disclosure of personal information.
Article 7 (Correction and Deletion of Personal Information)
Users may request us to correct, add, or delete (hereinafter referred to as "Correction, etc.") their personal information held by us if it is incorrect, through the procedures established by us. If we receive such a request from a user and determine that it is necessary to respond to the request, we will make such Correction, etc. of the personal information without delay.
Article 8 (Suspension of Use of Personal Information)
If an individual requests us to stop using or delete (hereinafter referred to as "Suspension of Use, etc.") their personal information on the grounds that it is being handled beyond the scope of the purposes of use or that it was obtained by improper means, we will conduct the necessary investigation without delay. Based on the results of the investigation, if we determine that it is necessary to respond to the request, we will carry out the Suspension of Use, etc. of the personal information without delay.
Article 9 (Changes to Privacy Policy)
The contents of this Policy may be changed without notice to users, except for matters otherwise provided in laws and regulations or in this Policy. Unless otherwise specified by us, the revised Privacy Policy shall take effect from the time it is posted on this website.
Article 10 (Contact Information)
For inquiries regarding this Policy, please contact us at the following: Freex Ltd. Information Systems Department Address: Silk Ebisu 403, 1-15-9 Ebisu, Shibuya-ku, Tokyo 150-0013, Japan Email: info@freex.ltd